Combating Aggressive Debt Collection
Woman sitting bench reading - DC makes move to combat "aggressive debt collection" after COVID protections.

A Washington D.C. council is pushing forward legislation that will further protect consumers against “unfair and abusive debt collection practices”.

D.C. Council Chairman Phil Mendelson and Attorney General Karl Racine are putting forward legislation to protect District consumers and modernize the district’s outdated laws to further help D.C. residents.

A key focus is to make sure consumer protections are in place when D.C.’s COVID-19 public health emergency legislation expires.

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“Our current debt collection law was passed 50 years ago and must be updated to address modern forms of communication and combat abusive debt collection practices. My team worked closely with Chairman Mendelson and community advocates to develop this legislation, which would bring protections for DC residents into the 21st century. I encourage the Council to act quickly to ensure that we have the tools we need to protect consumers and pursue debt collectors who take advantage of District residents,” says Racine.

Combating unfair and aggressive debt collection
Families need help to combat unfair debt collection

Chairman Mendelson added: “As the public health emergency nears its end, the debt collection protections put in place will expire. Meanwhile, we’ve realized that our 50-year-old consumer protection law hasn’t kept pace with technology. We must do all we can to protect our most vulnerable residents from harassment. Now is the time to strengthen consumer protections and the tools available to pursue debt collectors who take advantage of consumers.”

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According to the release, the legislation would update D.C.’s debt collection laws by:

  • Expanding protections to cover medical debt and credit card debt: Medical debt and credit card debt are among the most common forms of debt held by consumers, but collection on these debts is unregulated by existing D.C. law. This legislation would outlaw abusive collection practices for all forms of consumer debt, including medical debt and credit card debt.
  • Prohibiting harassment by debt collectors: The proposed legislation would prohibit excessive communications that constitute harassment, including making more than three phone calls in a seven-day period. The law would be broadened to clearly apply to modern forms of communication, like text message and email. This legislation would protect consumers from harassment across all forms of communication.
  • Strengthening existing protections for D.C. consumers: Under the District’s current laws, collectors of a few types of debts may not call consumers very early in the morning or late at night, call anonymously, use profane or threatening language or make false statements about a person’s debt to employers or family members. In addition to expanding the types of debts covered by these protections, under this legislation, debt collectors would not be allowed to communicate any information about a person’s debt to their employers or family members.
  • Stopping criminalization of poverty: Creditors are increasingly using the legal system as a tool to collect debts, and under current law, if the consumer fails to appear for a proceeding, the creditor can request that a bench warrant be issued for the consumer’s arrest. This bill would eliminate the ability of creditors to have consumers jailed for contempt of court in these circumstances. It would also clarify that no person can be jailed for failing to pay a debt.
  • Clarifying that the law applies to debt buyers: The bill would clarify that debt buyers must follow all laws applicable to debt collectors. It would require debt buyers to comply with additional requirements, such as providing itemized statements and account numbers for debts owed, to prevent attempts to collect on inaccurate or expired debts.
  • Increasing penalties for debt collectors who violate the law: This legislation would establish clear financial penalties for wrongdoers, including extra penalties of up to $4,000 per harmed individual.

If you or someone you know is experiencing aggressive and unfair debt collection, contact Peterson Legal today! We are on your side and here to help. Don’t wait, call now (612) 367-6568.

Article courtesy of

Written by Diane Nelson

August 3, 2021

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